Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Shropshire Motorhome Hire's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Shropshire Motorhome Hire' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Drivers

• Drivers must be between 25 and 70 years of age, and have held a full driving licence valid for the relevant vehicle for at least five years prior to the commencement of hire. Drivers’ licence must be free of endorsements except for minor speeding or parking offences (more than 3 points may be subject to an insurance surcharge.) Drivers who passed their test after 1996 may be restricted on the weight of motorhome they are permitted to drive, please telephone to check.
• All drivers must be present at time of collection and produce driving licence plus personal ID. In the case of UK photo card licences both the card and the DVLA online check must be produced. Visitors from abroad must produce a valid unendorsed domestic driving licence or international driving permit.
• The price covers one named driver, additional drivers may be added at an additional charge of £30 per driver per week. Drivers are required to submit their personal details on the booking form. At the commencement of hire all drivers must produce personal identification such as a valid passport and confirmation of address in the form of a recent utility bill or a bank/building society statement.

Insurance

• Fully comprehensive insurance for use in the UK is included within the hire charge. The insurance is only valid for the period of the hire, thus any late return would automatically constitute a traffic offence under the Road Traffic Act. Invalid insurance means the driver and main hirer become personally liable for any accident damage to the motorhome, third party property and third party personal injuries. Insurance cover is for the vehicle and equipment only. Personal possessions are not covered; hirers are advised to take out holiday insurance.
  
  
• A minimum £750 damage deposit is payable at commencement of hire. A £1,000 deposit may be required if the hire is for attending a sports event or music festival. If the vehicle is returned in good condition, whole and undamaged, with clean interior and no other excesses to be charged, the deposit will be refunded within 10 working days. Should the condition of the vehicle be otherwise; then repairs, replacements or cleaning costs will be charged against the deposit. If the hirer is found to have damaged the vehicle by negligence (i.e. no other person or vehicle is involved) the hirer will be responsible for full rectification costs. Front and rearbumpers, overcab mouldings, roof lights, windows, wing mirrors andexternal doors are typical components prone to damage by negligence. A charge of £60 will be made for unemptied chemical toilet tanks.

Reservations

• Select the vehicle from the specifications on our website, please note that the vehicle supplied may not match those illustrated.
• Select departure date.
• Telephone or e-mail to confirm availability and advise us of any special requests or extras.
• Telephone or visit us to reserve your vehicle. A deposit of £300 per week or part week will be required, payment can be made card. Confirmation and an invoice for the balance will be sent to you; please note full payment is required 3 weeks before the start of the hire period.

Cancellations

• Should the hirer cancel the booking the company will endeavour to re-hire the motorhome. If successful the amount paid will be refunded less an administration charge of £50. However if re-hire is not successful the hirer will be liable for the deposit and any hire charges already paid. Hirers are advised to obtain their own holiday insurance to safeguard against such eventualities. We reserve the right to cancel the booking before commencement of hire if the named drivers’ licences are invalid or do not comply with the information stated on the booking form. In this case you will forfeit the booking deposit and hire charges already paid.

Collection & Returns

• Weekly vehicle hire is Friday to Friday. Vehicles are available for collection from 3pm and returned by 10am unless otherwise arranged in writing. Failure to comply with these times will result in the hirer being surcharged at the rate of £50 per hour or part thereof (first 3 hours) and balance of deposit thereafter together with any additional costs incurred by the Company. No refunds will be given for an early return of the vehicle.
• The hirer acknowledges delivery of the vehicle and the contents free from any defect or damage and complete other than as specified by the Company. The hirer is advised to check the vehicle thoroughly before leaving the Company’s premises.
• Upon return the Company’s representative will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the Company’s insurance cover, any such damage is the hirer's responsibility. Failure to return the vehicle in a clean condition will incur a charge.

Liabilities

• We accept no liability for replacement vehicle costs, travel or accommodation costs or any other consequential loss claims arising from motorhome breakdown, fair wear and tear excepted, accident or any other such related causes. All accidents must be reported immediately by telephone to 01743 884864. An accident report form must be completed at the termination of hire.
• The hirer shall be liable for all costs and expenses incurred for speeding, parking fines, congestion charges and for any other offences committed against the Road Traffic Act or traffic regulations.
• The hirer shall be responsible for all overhead damage resulting from any incident; overhead damage is defined from ground to in excess of 6 feet from the ground. Damage to windscreen, tyres and punctures are the responsibility of the hirer. You are required to check tyre pressures and engine fluid levels as specified in the driver’s manual.
• The hirer is required to keep the motorhome under their control throughout the hire period. It must be locked at all times when unattended.

Breakdown

• In the unlikely event of a breakdown a recovery service is at the disposal of the hirer. The hirer is authorised to spend up to £100 on repairs, this will be repaid on submission of a valid VAT receipt. For repairs costing more than £100 prior approval from Shropshire Motorhome Hire must be obtained.

Fuel & Gas

• A full tank of diesel is supplied with the vehicle at the commencement of hire and the hirer is expected to return the vehicle with a full tank of diesel, any shortage will be charged to the hirer.
• Two gas cylinders are supplied with at least one full. Subsequent refills are the responsibility of the hirer who should ensure that refilled bottles are the same size and fitting, on return of the vehicle.

Animals

• Are permitted in our motorhomes.

Smoking

• Smoking is not permitted in these vehicles, any infringement of this condition will incur a minimum charge of £100. For the benefit of other users your co-operation would be appreciated.

Availability

• Whilst we will make every effort to ensure that the reserved motorhome is available, if due to circumstances beyond our control this is not possible and an alternative suitable motorhome is not available our liability is limited to the refunds of all monies paid by you. Some features may differ slightly to those illustrated.

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Customer's Vehicles Stored at Own Risk

• Secure parking is provided free to the hirer for the duration of the hire period at the owner's risk.